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Help and Support

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Delivery Charges

A Next Day Delivery service is available to many parts of the British Isles. Our website charges vary from £6 to £15.30, to this area, based on the total weight of your order. 

Delivery charges to other UK destinations, do vary and are according to weight, for instance for consignments weighing between 2+ kilo - 20 kilos, our prices are:

  • 72 hour delivery service to Scottish Isles from £42
  • 72 hour delivery service to Isle of Man from £42
  • 72 hour delivery service to Northern Ireland from £38.40

Export delivery charges vary depending upon weight and location. Please ask for a quotation 

Where possible we shall use the postal service for smaller orders. Charges start from £6 (up to 100gms). If you are ordering smaller quantities of products and believe postage works out too expensive then please contact us to discuss this we will be happy to help - Call: 0845 9008 908 or email us


How to reach us

For directions either contact us or visit our link to Google maps.

Our office hours are Monday to Friday 9.00am - 5.00pm

Enquiries and orders can be placed online, by calling 0845 9008 908 (UK) or 0044 0191 4146318 (Overseas), by fax on 0845 9008 907 or email.

Export Orders & Enquiries

We are extremely pleased to receive orders from Overseas customers. However please note that shipping/delivery charges differ depending upon weights and destinations. Therefore we request that all Export enquiries be emailed to us directly so that we can provide an accurate quotation. 

Please provide VAT registration numbers if applicable.

As the UK is no longer a member of the EU.  Goods arriving from ourselves may be subject to additional import charges.  We have no control of these charges, as they can be added according to your country’s rules.  Likewise, any delays in shipping due to customs matters are beyond our control .  

File Uploads for Engraving

Please note that where a product is offered for sale with a file upload option, it is on the basis that you can provide us "print ready artwork" in either a JPEG, DXF or Corel draw file. If your artwork requires additional time spent to make it workable we will require an additional charge.

Engraving Service

We offer a bespoke engraving service. Which means we will engrave according the written instructions we receive. To ensure we have understood your instructions correctly. We will submit by email, your complete artwork. Please note we do not offer a spell or grammar checking service. So it is important that the information you send us correct. Once the complete artwork has been submitted we will produce a maximum of one revision to be made. Further artwork revisions will incur a charge of £5 + VAT.

Only once your final confirmation has been received will we complete the order.  

Value Added Tax (VAT)

VAT is automatically charged by this website; at the standard rate (currently 20%). On all goods and services bought.

Please note that Export Orders are also subject to VAT unless a valid VAT registration number can be provided. This number should be quoted at time of ordering otherwise sales invoices will be charged including tax. 

Payment Terms

Our preferred method of payment is BACS. Bank details are available upon request. Other payment methods include: Cheques (made payable to 908 Ltd), most major credit/debit cards or by PayPal.

Alternatively for regular purchases, a 30-day credit account may be applied for. Request an application from our sales team.

Should you have any questions, please feel free to contact us